Apply the 3-Step Problem-Solving Approach Step 1: Define the problem

Apply the 3-Step Problem-Solving Approach

  • Step 1: Define the problem Sprouts appears to be facing.
  • Step 2: Identify the causes of the problem. What OB concepts help explain why there are such differing perceptions of the company’s culture?
  • Step 3: Make your recommendation about which lever(s) for creating culture change might help solve Sprouts’ apparent problem.

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